Privacy Policy – Mad For Ad

Effective date: 1 January 2019

Introduction

Mad For Ad (“we”, “us”, “our”) respects your privacy. This Policy explains how we collect, use, share, and protect your information when you visit madforad.com or interact with us via WhatsApp, email, phone, or social platforms. By using our services, you agree to this Policy.

Who We Are

Data Controller: Mad For Ad

Registered Address: 11A, Lifestyle Homes, Zirakpur-Patiala Highway, Near Nabha Sahib Gurudwara, Zirakpur – 140603

Email: [email protected]

Website: madforad.com

Information We Collect

  • Contact & Identity: name, email, phone, city, company/artist name, social handles.
  • Service & Marketing Details: campaign goals, budgets, links (YouTube/Instagram/Snapchat), content preferences, feedback.
  • Technical Data: IP address, device/browser information, pages viewed, referrers, cookies and similar technologies.
  • Communications: messages/calls/emails/WhatsApp chats (content, timestamps, metadata).
  • Payments: billing information and transaction details processed by payment partners (we do not store full card/UPI details).

How We Collect Data

  • Directly from you (website forms, WhatsApp, email, phone, events).
  • Automatically via cookies/analytics on our site.
  • From public sources/partners (e.g., social profiles, industry directories), where permitted by law.

How We Use Data (Lawful Bases)

  • Provide & improve services you request; manage campaigns, deliver reports.
  • Communicate (WhatsApp/SMS/email/phone) regarding enquiries, updates, invoices, support.
  • Marketing with consent or legitimate interest; you can opt out anytime (see Your Rights & Choices).
  • Compliance & security: prevent fraud, enforce terms, and meet legal obligations (including India’s DPDP Act, 2023, as applicable).

WhatsApp & Messaging

By contacting us or submitting your number, you consent to receive service and marketing messages from us on WhatsApp, SMS, email, or phone.

Opt-out: reply STOP on WhatsApp/SMS, click Unsubscribe in emails, or email [email protected].

Sharing & Disclosure

We do not sell personal data. We share limited data with trusted processors under contracts and safeguards, for example:

  • Meta (WhatsApp, Facebook, Instagram), YouTube
  • Google (Analytics/Ads/Workspace)
  • Payment gateways (e.g., Razorpay/Stripe)
  • Messaging/CRM providers (e.g., AiSensy/Twilio, email service providers)
  • Hosting & security vendors

We may disclose information if required by law or to protect our rights, users, or the public.

International Transfers

Your data may be processed outside India. We use reasonable contractual, technical, and organisational safeguards for such transfers.

Cookies & Tracking

We use cookies and similar technologies for essential site functions, analytics, and marketing. You can manage cookies in your browser settings; some features may not function without them.

Retention

We retain data only as long as necessary for the purposes above or as required by law, and then delete or anonymise it.

Security

We use reasonable administrative, technical, and physical safeguards. No method is 100% secure; please use strong, unique passwords where applicable.

Your Rights & Choices

Subject to law, you may request access, correction, update, deletion, withdraw consent, or object/restrict certain processing. To exercise rights, email [email protected]. We aim to respond within a reasonable time as required by applicable law.

Children

Our services are not intended for individuals under 18. If you believe a child has provided data, contact us so we can delete it.

Third-Party Links

Our site may link to third-party platforms (e.g., YouTube/Instagram). Their privacy practices apply when you use those sites.

Grievance & Contact

Grievance Officer: Dr. Himanshu Bansal

Email: [email protected]

Address: 11A, Lifestyle Homes, Zirakpur-Patiala Highway, Near Nabha Sahib Gurudwara, Zirakpur – 140603

Changes to This Policy

We may update this Policy from time to time. The latest version will be available at madforad.com/privacy with the effective date shown above.

© 2025 Mad For Ad. All rights reserved.